FAQs

Yes. However, you can only do so if your order has not been processed for shipping yet.

To make changes to your order, please reach out to us by submitting your request via the "Contact Us" form or sending an email to info@atdaybreak.co.

If you wish to cancel your order, you can send us an email at info@atdaybreak.co with your order details. We will get back to you within 48 hours.

If your order is not yet shipped, we can deliver to a different address as per your request. To know further, you can contact us through the 'Contact Us' form or send us an email at info@atdaybreak.co.

We recommend that you reach out to us as soon as you can so we can help you receive your order at your preferred location.

Yes, we do accept returns subject to fulfilment of the following conditions:
- Your order must be prepaid in full. COD orders not eligible for returns.
- The products must have been purchased on our website (www.atdaybreak.co).
- The products should not have been used in any way.
- The original packing (along with the seal) should be intact.
- The return or exchange request should be raised within 3 days of delivery.

To request a return, please reach out to our support team by submitting your request via the "Contact Us" form or write to us at info@atdaybreak.co. We will get back to you within 48 hours.

Yes, you can exchange the items if the products delivered to you are damaged or in case we deliver the wrong product to you. However, items to be exchanged, needs to meet the same criteria as the items being returned.

To request an exchange, please reach out to our support team by submitting your request via the "Contact Us" form or write to us at atdaybreak.co. We will get back to you within 48 hours.

Yes! We will replace your items for free if the products delivered were damaged in transit or different from the ones you ordered. However, if you wish to return the products because you no longer need them with a request for refund, then we will deduct shipping charges & refund the remaining amount. This policy is not applicable for discounted products or if you choose COD as you payment method.

Feel free to reach out to us at info@atdaybreak.co or via the Contact Us form for more details.